1.
Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met.
指導(dǎo)并監(jiān)督下屬員工確保日常運(yùn)營并達(dá)到客人期望值。
2.
Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities.
為下屬員工提供指引并輔助他們履行應(yīng)完成的任務(wù)及責(zé)任。
3.
Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.
執(zhí)行對(duì)服務(wù)流程標(biāo)準(zhǔn)的監(jiān)督以保證員工符合規(guī)定的標(biāo)準(zhǔn)同時(shí)達(dá)到或超越客人的期望。
4.
Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
與廚房，管事部，酒吧，客房部及工程部等相關(guān)部門協(xié)調(diào)以確保每日運(yùn)營順利進(jìn)行。
5.
Assists in the planning and execution of promotional activities as directed.
按要求輔助上級(jí)計(jì)劃與執(zhí)行食品的促銷活動(dòng)。
6.
Maximises revenue in the outlet by implementing upselling proceedures.
通過實(shí)踐產(chǎn)品推銷技巧實(shí)現(xiàn)利潤**大化。
7.
Assists in monitoring and controlling the financial performance of the outlet controlling costs and expenses.
在成本與花銷的控制等財(cái)務(wù)事項(xiàng)中發(fā)揮監(jiān)督與控制的作用。
8.
Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.
監(jiān)督及管理酒店的盤點(diǎn)并積極參與盤點(diǎn)的具體工作。
9.
Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance,
employee grooming and manning levels are in order and takes appropriate action where necessary.
徹底并反復(fù)檢查以確保運(yùn)營的準(zhǔn)備工作，服務(wù)程序，衛(wèi)生情況，設(shè)備的維修及保養(yǎng)，員工形象及禮貌等就緒無誤，若有缺失則立即采取行動(dòng)。
10.
Assists in the maintenance of efficient administration preparing and submitting reports on time as directed.
按照要求在保持高效的準(zhǔn)備工作及及時(shí)總結(jié)報(bào)告中起到積極作用。
11.
Assists in the selection, training and evaluation of subordinate employee.
幫助選拔，培訓(xùn)及評(píng)估下屬員工。
12.
Coaches, counsels, disciplines and develops subordinate employees.
鍛煉,勸勉,規(guī)范及發(fā)展下屬員工
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